How does the club closure affect my Paid In Full membership?
Your memberships will be extended to cover the time of the closure.
Category: Memberships
How do I freeze my membership?
You can freeze your account by visiting one of our clubs or by sending a Certified letter. We offer 30-day freezes. If you would like to process a membership hold without visiting a club location please mail a notice via certified U.S. mail, return receipt requested, which should including your name, key tag number, and …
How do I cancel my membership?
If you would like to process a cancellation without visiting a club location please mail a notice via certified U.S. mail, return receipt requested, which should including your name, key tag number, and e-mail address for confirmation to: Mountainside Fitness 7135 E Camelback Rd. Ste. 235 Scottsdale, AZ 85251 Attn: Cancellations Cancellations cannot be done over the phone, through email, over …
I have an agreement Personal Training. How do I cancel or freeze?
Since your Personal Training sessions rollover, you do not need to freeze at this time. Your sessions will be available to you when we re-open. The expiration date on accumulated sessions will be extended to cover the time of the closure.
What is included in a Family Membership?
Family Membership includes membership for 2 adults and those living in the household under the age of 21, up to a total of 8 people. For families with more than 8 family members, there is an additional fee of $10 per month per family member under 21 years old. Our family plan also includes our …
Can I access other locations with my membership?
Yes, when you become a member, you will have access to 17 of our 18 clubs. For a one-time fee of $60, you can gain access to our Executive club in Scottsdale.
Can I charge purchases to my membership?
All Members are able to charge MCafé, pro-shop, and programming purchases to their account as long as a form of payment is on file. Any purchases will be charged with the Member’s next month’s dues.
When are memberships billed?
Month to month and 12 month memberships are billed monthly on the credit card or bank account of your choice. Last month’s dues are collected at the time of registration. Any promotions will be honored following your first month of membership. Annual Paid in Full membership dues are collected upfront and any promotions are additional …
Are all memberships contracts?
We do offer our individual, couple and family plans as month to month memberships. We also offer 12 month contracts and Annual Paid in Full memberships. Check out our Membership Information page for details on pricing.
What does a membership cost?
Mountainside Fitness is always $0 Enrollment Fees at sign up. For our monthly rates and plans, please check our membership information page, or you can contact the club nearest you and speak to a Member Service Representative if you have specific questions.