How long can kids be in childcare?
There is a 2 hour time limit in childcare per visit. If you choose to use the facility more than once per day, you must have at least a 2 hour break between visits.
What age kids can be in childcare?
We welcome children from newborn to 11 years old. All children under the age of 12 are not permitted elsewhere in the gym and must remain in the childcare.
Can I bring a child into childcare that is not my own?
If you bring a child that is not your own as a guest, you must have a guardianship form filled out by the child’s parents and signed by both parents. This needs to be witnessed by our childcare staff. You may opt to have the signatures notarized off site. The temporary guardian must be 18 or older. You will pay $4 per hour for your guests. Only children registered under your agreement are included in your monthly childcare membership.
Do you have tanning?
Many locations offer tanning on site. Clubs that offer tanning have HEX brand high pressure stand up beds that run 12 minutes maximum. Unlimited tanning is $25 per month.
Do I get a free personal training session with my membership?
All new Members receive a one hour fitness consultation with a certified personal trainer as part of their membership.
Is there a charge for group exercise classes?
What are your holiday hours?
Holiday hours vary, however we are closed on Easter and Christmas Day. Please contact your local club for the holiday hours, or you can visit our Facebook page (Facebook.com/mtnsidefitness) as we post our holiday hours.
Can I use my membership if I forget my key tag?
Members can check in at the front desk by name or with the Mountainside Fitness app. Please make sure your account has your photo on file. Photos can be taken at the front desk.
Can I try the club for free?
On the website, there is a 7 day pass that can be printed and redeemed at any location. You must show an Arizona Driver's License or another form of residency such as a utility bill to redeem your 7-day pass. Guests are allowed one (1) 7-day pass per calendar year.
How old does a person have to be in order to be a Member or a guest?
Members and guests must be at least 12 years old to work out at Mountainside Fitness. All Members and guests between the ages of 12 and 17 must have a signed parent waiver on file in order to work out. Waivers must be signed in person and witnessed by an employee.
What is your guest policy?
Can I access other locations with my membership?
Yes, when you become a member, you will have access to 17 of our 18 clubs. For a one-time fee of $45, you can gain access to our Executive club in Scottsdale.
What is included in a Family Membership?
How do I cancel my membership?
(During the mandated closure of all Fitness Centers due to Covid-19 and as per our letter e-mailed to all members March 19th, all MSF memberships have been frozen and will not be billed until we are fully operational)
Can I charge purchases to my membership?
All Members are able to charge MCafé, pro-shop, and programming purchases to their account as long as a form of payment is on file. Any purchases will be charged with the Member's next month’s dues.
Can I transfer my membership to someone else?
Memberships can be transferred to another person for a $50 fee. The original Member simply needs to sign a form at the club giving consent to allow the membership to be transferred.
When are memberships billed?
Are all memberships contracts?
We do offer our individual, couple and family plans as month to month memberships. We also offer 12 month contracts and Annual Paid in Full memberships. Check out our Membership Information page for details on pricing.
What does a membership cost?
Mountainside Fitness is always $0 Enrollment Fees and $0 First Month Dues at sign up. For our monthly rates and plans, please check our membership information page, or you can contact the club nearest you and speak to a Member Service Representative if you have specific questions.